As part of our transferral to continually modernize your wits on our platform, we’re excited to release ShareASale’s new Help Center and ticketing support system – misogynist tomorrow, May 17.

Please note: We are upgrading the Help Center and ticketing support system at 3pm CT on Tuesday, May 17. Wangle may be temporarily unavailable but will be well-constructed by end of merchantry day. If you currently have an unshut support request in the previous ShareASale ticketing system, this will automatically be transferred to the new ZenDesk system during this time and you will receive emailed instructions on how to wangle once complete.

What isthe new Help Center and how do I wangle it?

Powered by Zendesk’s topnotch consumer service software, ShareASale’s new Help Center is an all-in-one support hub designed to momentum partner success. Visit the site for wangle to articles, videos and guides on topics including program training, growth opportunities, industry and sector insights and partner recruitment, as well as unstipulated guidance and optimizations. The Help Center is moreover where you can submit a ticket to request remoter support from our team of experts.

Toaccess the new Help Center and submit a ticket:

• Within the ShareASale UI by selecting Help Center in the upper right-hand corner
• Visiting https://help.shareasale.com, and navigating to ‘Submit a request’ in the upper right-hand corner
• Sending an email to shareasale@shareasale.com

What are the benefits of the new Help Center?

ShareASale’s modern Help Center accelerates our customer-first approach, making resources increasingly readily misogynist to all partners. If you cannot find answers to your questions, simply raise a ticket via one of the whilom methods. You will be asked to select your worth type and wordplay some initial questions to help us understand the telescopic of your request and provide feedback. The increasingly information you can provide, the easier it is for us to assist.

Startusing the Help Center Today for:

• 24/7access to relevant partner resources
• Acceleratedresponse times
• Definedticket fields to increase response relevancy
• Real-timesupport feedback
• Directaccess to team of experts

Alexandra Forsch, president of Awin US, says, “ShareASale’s new Help Center elevates our worthiness to bring long-term success to clients by providing uncontrived wangle to expert guidance, tips on how to strengthen relationships with partners, and weightier practices for scaling programs. The platform moreover enables our partners to hands get answers to any question through either a defended vendible or by a member of the team. We are excited to offer yet flipside resource to help you find success in the unite channel.”

We hope you will find value in our new Help Center and ticketing support full-length and squint forward to your feedback. You can visit it here or directly within the UI starting tomorrow, May 17.

For anyquestions, please contact shareasale@shareasale.com

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