How to Write a Good Knowledge Base Article

You're watching a lesson from HubSpot Academy. Finish the free lesson here: https://bit.ly/2X0pkJ2 Once youve decided theres a need to implement a knowledge base, where do you start? How do you decide and prioritize what to write about? For those of you who dont identify as good writers, how do you even write the article? Im sure these are just a few of the millions of questions running through your mind. Well, fear not! In this video, well go through these questions and more. Well dissect a well-written knowledge base article to understand what makes it good, how you can emulate it, and how you can even add your own creative spin to it.