For years, companies have structured their business strategies around the funnel and it worked. But today, customer referrals and word-of-mouth have become the largest influence on the purchase process, which means the funnel has one major flaw: It views customers as an afterthought, not a driving force. Funnels produce customers but dont consider how those customers can help you grow. Thats where the flywheel comes into play. Learn more: https://hubs.ly/H0fZ4wJ0

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